Allworx Automatic Call Distribution (ACD) for 6x Phone System
SKU
100070
$1,200.00
Allworx optional automatic call distribution (ACD) software to enable call queuing to the 6x phone system. Allows for linear priority, round robin, longest idle and ring all call distribution styles. This software will allow your Allworx 6x phone system to have up to 10 queues.
Allworx Automatic Call Distribution (ACD) for 6x Phone System
Allworx Automatic Call Distribution is a robust call center solution for the 6x phone system, allowing you to distribute queued calls in linear priority, round robin, longest idle and ring all styles — whatever your call center needs!
An unlimited number of supervisors can instantly manage the important configurations of each call queue while also tracking an array of statistics on the performance of both individual agents and individual queues.
Automatic Call Distribution supports:
- Up to 10 queues of 8 calls per queue and 16 calls across all queues at any time.
