{"product_id":"avaya-ipo-rts-8x5-apr-nbd-500-v2-1ypp-mtc-contract","title":"Avaya IPO RTS 8X5 APR NBD - 500 V2 1YPP, MTC CONTRACT","description":"\u003ch4\u003eAvaya 8x5 1 Year Support Plan: 4 Hour Response Time Next Business Day (NBD) Parts replacement\u003c\/h4\u003e\n\n\u003cp\u003eIP Office Support Services include enhanced remote access capabilities that speed up trouble shooting resolution and the deployment of services performed remotely.\u003c\/p\u003e\n\n\u003cp\u003eSSL-VPN connectivity prevents security risks while enabling seamless delivery of major upgrades and patches that mitigate risks associated with product interactions and security fixes. Flexible coverage options meet a range of business needs.\u003c\/p\u003e\n\n\u003cp\u003eThis service provides remote support, access to online support and software updates, service packs and firmware updates.\u003c\/p\u003e\n\u003cp\u003eBusiness Hour Support (8x5x5) is the minimum support required to request and receive on-going maintenance support from Avaya Next Business Day (NBD) Parts replacement.\u003c\/p\u003e\n\n\u003cp\u003e\u003cb\u003eAvaya 8x5 1 Year Support Plan Highlights:\u003c\/b\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e1 year of remote technical support that can be extended\u003c\/li\u003e\n\u003cli\u003eAdvanced parts replacement\u003c\/li\u003e\n\u003cli\u003eService is 5 days a week, 8 hours a day and guaranteed response time within 4 hours\u003c\/li\u003e\n\u003cli\u003eNext Business Day (NBD) Parts replacement\u003c\/li\u003e\n\u003c\/ul\u003e\n\n\n\u003cp\u003e\u003cb\u003eNote: 8 x 5 Coverage provides support from 8am – 5pm local time according to the account location.\u003c\/b\u003e\u003c\/p\u003e","brand":"Telco Depot","offers":[{"title":"Default Title","offer_id":45171802439749,"sku":"100162","price":750.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0726\/7267\/3861\/files\/avaya-ipo-rts-8x5-apr-nbd-500-v2-1ypp-mtc-contract.jpg?v=1781658492","url":"https:\/\/telcodepot.com\/products\/avaya-ipo-rts-8x5-apr-nbd-500-v2-1ypp-mtc-contract","provider":"Telco Depot","version":"1.0","type":"link"}