Allworx Automatic Call Distribution (ACD) for 6x Phone System

Allworx Automatic Call Distribution (ACD) for 6x Phone System

Allworx Automatic Call Distribution is a robust call center solution for the 6x phone system, allowing you to distribute queued calls in linear priority, round robin, longest idle and ring all styles — whatever your call center needs!

An unlimited number of supervisors can instantly manage the important configurations of each call queue while also tracking an array of statistics on the performance of both individual agents and individual queues.

Automatic Call Distribution supports:

• Up to 10 queues of 8 calls per queue and 16 calls across all queues at any time.