Allworx Connect 536 - Automatic Call Distribution (ACD) 8211412
$1,200.00
Allworx Connect 536 - Automatic Call Distribution (ACD) 8211412
Automatic Call Distribution Software
Allworx Automatic Call Distribution is a robust system, allowing you to distribute queued calls in linear priority, round robin, longest idle and ring all styles — a different style for each and every call center need! With Automatic Call Distribution, you can instantly manage all the important configurations of each call queue within your system while also tracking an array of beneficial queue statistics on the performance of both individual agents and each individual queue.
Automatic Call Distribution supports up to 10 queues with 15 calls per queue and 64 calls across all queues at any time