One system.
Separate buildings.
Keep the showroom, service center and parts department connected through extension dialing and transfers—even when they’re at different addresses.
Auto Dealerships
Z-CLOUD FOR AUTO DEALERSHIPS
150 extensions.
One shared
calling plan.
A dealership with 60 to 150 extensions shouldn’t have to pay a base-plan fee for every user. With Z-Cloud, pay for the simultaneous outside conversations you need—and connect your whole team.
Unlimited extensions. No per-user base-plan fee.
Phones and optional mobile app access cost extra.
SALES · SERVICE · PARTS
To the next service visit.
01
60–150 extensionsA typical auto dealership’s phone needs
02
150+ at one locationAlready supported at TelcoDepot dealerships
03
Sales here. Service over there.One phone system across separate buildings
FROM THE FIRST HELLO
Get callers to the
right part of your dealership.
A buyer asks about a vehicle. A driver needs a service update. A technician needs a part. Give each call a clear path to the team that can help.
EXPLORE AN EXAMPLE CALL FLOW
Your greeting, department routes and business hours are configured for your dealership.
SALES INQUIRY
Keep the conversation moving.
Connect inventory and test-drive inquiries to your sales team or business development center (BDC), even when associates are away from their desks.
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A buyer calls about a vehicleYour phone menu offers Sales, Service or Parts.
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They choose SalesA ring group routes the call to your sales team or BDC.
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An associate picks upAt a desk, or on the lot with optional Z-Fone access.
Phone menus · Ring groups · Call transfers
SERVICE REQUEST
Give service calls their own route.
Help drivers reach a service advisor about maintenance, repairs or whether their vehicle is ready for pickup.
-
An owner calls for an updateThey select Service from your dealership’s menu.
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The call reaches the service teamUse a queue when the advisors are assisting other callers.
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An available advisor answersTransfer to a colleague when another department can help.
Department routing · Call queues · Hold messaging
PARTS QUESTION
Connect customers to the parts counter.
Give parts inquiries a direct route, with easy transfers between parts, service and other locations.
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A customer asks about a partThey choose Parts from your main phone menu.
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Your parts team receives the callRing the extensions you choose for the department.
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Bring in the right colleagueTransfer to service or another dealership on your system.
Ring groups · Extension dialing · Cross-location transfers
AFTER-HOURS CALL
Leave callers with a clear next step.
Set a different greeting and route for evenings, weekends or other times your departments are closed.
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A customer calls after closingYour business-hours schedule selects the closed greeting.
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They hear what to do nextShare your opening hours and offer department voicemail.
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The message reaches your teamVoicemail-to-email helps staff follow up when available.
Business-hour schedules · Voicemail · Email notifications
Illustrative call flows. Feature availability, configuration and any additional charges are confirmed before activation.
Away from the desk.
Still in the conversation.
Still in the conversation.
ON THE LOT. ON A DAY OFF. ON VACATION.
Stay connected.
Even away from
the dealership.
A buyer may call on your day off or while you’re on vacation. If you choose to stay available, optional Z-Fone mobile access lets you take that call on your business extension—or transfer it to a colleague—so the opportunity keeps moving.
- Make and receive calls using your business number
- Keep a sales conversation moving, even away from the store
- Transfer to a teammate when they’re better placed to help
Optional mobile app accessBilled separately per app user. A suitable internet or mobile data connection is required. Tell us which people need mobile access in your quote.
THE BIG-DEALERSHIP COST ADVANTAGE
More extensions.
Not more per-user
base-plan fees.
Per-user pricing adds up across 60, 100 or 150 extensions. Z-Cloud’s base calling-plan fee is tied to simultaneous outside conversations instead of your extension count.
Size the plan around your busiest calling periods. Then give sales, service, parts, the BDC and your back office the extensions they need. More extensions at the same outside-call capacity means the same base calling-plan fee.
PER-USER PRICINGEach paid user adds to the base fee
TELCODEPOT Z-CLOUDOutside-call capacity determines the base fee
AN EXAMPLE, NOT A PLAN RECOMMENDATION
YOUR TEAM100
extensions
YOUR GROWING TEAM150
extensions
12 simultaneous outside conversations in both casesSame base calling-plan fee at the same capacity
Illustrative capacity only. Your plan must cover your real peak call volume. More outside conversations at once require more capacity. Phones and optional app access cost extra; total savings depend on your current service and chosen setup.
SEPARATE ADDRESSES. ONE CONNECTED TEAM.
Sales and service
don’t need to be next door.
TelcoDepot serves dealerships whose sales and service operations are in separate locations, as well as dealerships with more than 150 extensions at one location. Z-Cloud connects both ways of working.
One system.
Your whole team.
One calling plan.
Put 60, 150 or more extensions on a shared system. Your locations share your selected outside-call capacity, so plan around their combined busiest periods.
A team to help
you get there.
Plan your call flows with TelcoDepot. U.S.-based remote technical support is included while your Z-Cloud service plan is active.
BEFORE YOU MAKE THE MOVE
A few good
questions.
Every dealership works a little differently.
We’ll help you plan around yours.
How is Z-Cloud priced?
Your base calling plan is based on the number of outside calls your dealership needs at the same time. Unlimited extensions share that capacity. Equipment, optional mobile app access and additional call capacity are separate costs. We’ll confirm your configuration and applicable charges in your quote.
Can we keep our current phone numbers and phones?
We’ll check number-transfer eligibility and your existing phone models. Compatible phones may be reused as part of a service-only or mixed-equipment setup. Keep your current service active until your number transfer is complete.
Can sales, service and parts have different call routes?
Yes. Phone menus, department routing, ring groups, queues and business-hour schedules can be configured around how your teams handle calls. Your final setup and any optional charges are confirmed before activation.
Can salespeople take business calls on days off or vacation?
Yes. Optional Z-Fone access lets a salesperson make and receive calls using a business extension from a mobile phone—including on a day off or while on vacation, when they choose to be available. They can also transfer a caller to a colleague. App access is billed separately per user, and a suitable internet or mobile data connection is required. Coverage depends on the location and network.
Can we connect sales and service at different addresses?
Yes. Your showroom, service center, parts department and additional dealerships can share a phone system, with extension dialing and transfers between them. TelcoDepot already serves dealerships with separated sales and service operations. Your locations share the selected outside-call capacity.
What happens when we add more employees?
Add extensions without increasing your base calling-plan fee at the same outside-call capacity. Any additional phones or optional app licenses cost extra. If your call volume increases, we can quote the additional simultaneous outside-call capacity you need.
LET’S LOOK AT YOUR DEALERSHIP’S PHONE BILL
A lot of extensions.
A better way to price them.
Bring us your extension count, locations and current phone bill. We’ll help you compare costs and choose outside-call capacity for the way your dealership works.
Prefer email? info@telcodepot.com