A shared system.
Local call routes.
Use extension dialing and transfers between locations. Route incoming calls to the department or dealership you choose.
RV Dealerships
Z-CLOUD FOR RV DEALERSHIPS
One phone system.
Every part of your dealership.
Connect sales, service and parts—from the showroom to the lot—with a business phone system that grows with your team.
Unlimited extensions. One shared calling plan.
Choose capacity by outside calls happening at the same time.
SALES · SERVICE · PARTS
A more connected dealership.
01
Room for your whole teamUnlimited phone and virtual extensions
02
One dealership or a dealer groupA shared system across your locations
03
People to help youU.S.-based remote support with active service
FROM THE FIRST HELLO
Get callers to the
right part of your dealership.
A buyer has a question. An owner needs service. A technician needs a part. Give each call a clear path to the people who can help.
EXPLORE AN EXAMPLE CALL FLOW
Your greeting, department routes and business hours are configured for your dealership.
SALES INQUIRY
Keep the conversation moving.
Help an interested buyer reach your sales team, even when associates are away from their desks.
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A customer calls your dealershipYour phone menu offers Sales, Service or Parts.
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They choose SalesA ring group connects the call to your sales team.
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An associate picks upAt a desk, or on the lot with optional Z-Fone access.
Phone menus · Ring groups · Call transfers
SERVICE REQUEST
Give service calls their own route.
Let owners speak with the service team about repairs, maintenance or their RV’s status.
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An owner calls for an updateThey select Service from your dealership’s menu.
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The call reaches the service teamUse a queue when the advisors are assisting other callers.
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An available advisor answersTransfer to a colleague when another department can help.
Department routing · Call queues · Hold messaging
PARTS QUESTION
Connect customers to the parts counter.
Give parts inquiries a direct route, with easy transfers between parts, service and other locations.
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A customer asks about a partThey choose Parts from your main phone menu.
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Your parts team receives the callRing the extensions you choose for the department.
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Bring in the right colleagueTransfer to service or another dealership on your system.
Ring groups · Extension dialing · Cross-location transfers
AFTER-HOURS CALL
Leave callers with a clear next step.
Set a different greeting and route for evenings, weekends or other times your departments are closed.
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A customer calls after closingYour business-hours schedule selects the closed greeting.
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They hear what to do nextShare your opening hours and offer department voicemail.
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The message reaches your teamVoicemail-to-email helps staff follow up when available.
Business-hour schedules · Voicemail · Email notifications
Illustrative call flows. Feature availability, configuration and any additional charges are confirmed before activation.
On the lot.
On the call.
On the call.
FOR A TEAM THAT DOESN’T STAY PUT
Your business number.
Wherever the
work takes you.
Walk a buyer through an RV. Check in with service. Work an off-site show. Optional Z-Fone mobile access lets your team use a business extension on a mobile phone.
- Make and receive calls using your business number
- Transfer a customer to sales, service or parts
- Stay connected to colleagues across locations
Optional mobile app accessBilled separately per app user. Ask us to include the people who need mobile access in your quote.
GROW YOUR TEAM WITH CONFIDENCE
Add extensions.
Keep your base plan
at the same call capacity.
Your base Z-Cloud calling-plan fee is based on simultaneous outside calls—not how many extensions your dealership has.
That means you can add seasonal staff, another department or compatible phones without increasing the base plan fee, as long as your outside-call capacity stays the same.
Let’s size your calling planAN EXAMPLE, NOT A PLAN RECOMMENDATION
YEAR-ROUND TEAM20
extensions
PEAK-SEASON TEAM35
extensions
6 simultaneous outside calls in both casesSame base calling-plan fee at the same capacity
Your real plan should cover your busiest calling periods. More outside calls at once require more capacity. Additional phones and optional mobile app access cost extra.
ONE LOCATION. OR YOUR WHOLE DEALER GROUP.
Bring your dealerships
closer together.
Connect your team on a shared phone system while keeping the call routing each location needs.
A shared system.
Your own
virtual phone server.
Z-Cloud gives your business its own virtual phone server, with centralized phone-system settings for your team.
A team to help
you get there.
Plan your call flows with TelcoDepot. U.S.-based remote technical support is included while your Z-Cloud service plan is active.
BEFORE YOU MAKE THE MOVE
A few good
questions.
Every dealership works a little differently.
We’ll help you plan around yours.
How is Z-Cloud priced?
Your base calling plan is based on the number of outside calls your dealership needs at the same time. Unlimited extensions share that capacity. Equipment, optional mobile app access and additional call capacity are separate costs. We’ll confirm your configuration and applicable charges in your quote.
Can we keep our current phone numbers and phones?
We’ll check number-transfer eligibility and your existing phone models. Compatible phones may be reused as part of a service-only or mixed-equipment setup. Keep your current service active until your number transfer is complete.
Can sales, service and parts have different call routes?
Yes. Phone menus, department routing, ring groups, queues and business-hour schedules can be configured around how your teams handle calls. Your final setup and any optional charges are confirmed before activation.
Can our staff use Z-Cloud on the lot or at RV shows?
Optional Z-Fone mobile access lets staff make and receive business calls and transfer callers from a mobile phone. App access is billed separately per app user. A suitable internet or mobile data connection is required; coverage depends on the location and network.
Can one plan support more than one dealership?
Yes. Z-Cloud supports multiple locations on a shared phone system, including extension dialing and call transfers between locations. Your locations share the selected outside-call capacity, so we’ll plan around their combined busy periods.
What happens when we add seasonal employees?
Add extensions without increasing your base calling-plan fee at the same outside-call capacity. Any additional phones or optional app licenses cost extra. If seasonal call volume increases, we can quote the additional simultaneous outside-call capacity you need.
LET’S PLAN YOUR DEALERSHIP’S NEXT CHAPTER
A phone system that
fits how you work.
Tell us about your locations, departments and busiest calling periods. We’ll help you find the right Z-Cloud setup.
Prefer email? info@telcodepot.com